When it comes to choosing a VoIP provider for your business, you might think that the big telecom giants are your best bet. After all, they have brand recognition lots of resources, and their solutions aren’t half bad when it comes to pricing.
But what if we told you we could do better? And that there’s a better option right in your backyard? That’s right – your local VoIP provider. Working with a local VoIP provider offers a ton of perks that the Big-Name Providers just can’t match. Let’s talk about them.
1. Competitive Prices
When it comes to telecom services, many assume that the larger the company, the better the deal. However, that’s not always the case. Large telecom companies are often burdened with high overhead costs, which can be passed on to the customers via hidden fees and price hikes.
Local providers like NTouchTel.com have a unique advantage when it comes to pricing. They can keep their overhead costs low, passing the savings on to their customers. This means you get competitive rates without compromising on service quality.
2. Help with Installation
When you sign up with a nationwide VoIP provider, you’re often left to figure out the installation process on your own. It’s a DIY ordeal that can be time-consuming and frustrating. Local VoIP providers, on the other hand, offer a helping hand with equipment installation. They understand that your time is valuable and are committed to making the transition to VoIP as smooth as possible.
Plus, local providers like NTouchTel.com often offer on-site training for your staff. This hands-on approach helps you and your team get comfortable with the new technology, which reduces downtime and improves efficiency.
3. Complete Telecommunications Solution
Nationwide providers typically offer VoIP phone services and little else. This leaves you to figure out other essential services like internet connectivity and hardware procurement. It’s like buying a puzzle with missing pieces!
Local VoIP providers offer a complete telecommunications solution. They can bundle everything together, from phone services to high-speed internet and even hardware. This convenience saves you time and ensures that all your communication needs are met by one local provider.
4. Accessible Customer Service
We’ve all been there – sitting on hold for what feels like an eternity, trying to reach a customer service rep at one of those huge telecom companies, only to be either disconnected or connected to someone halfway around the world who barely knows your name – let alone your business. Frustrating, right?
With local VoIP providers, it’s a whole different ballgame. You get a personalized experience, and reaching a local representative is a breeze. No more endless hold music – just friendly, accessible support that knows you, knows your business and knows how to address your issue.
5. Quick Assistance
With nationwide providers, your technical support is often limited to a phone call, which, let’s face it, isn’t always the most helpful way to solve a problem. Especially if it’s a complicated one.
Local VoIP providers step up the game by offering on-site technical support. That means when you’re facing a technical glitch or need assistance with your hardware, they’re there in person to help. Imagine the peace of mind that comes from knowing a knowledgeable technician can swing by your office when needed.
And here’s the kicker: many local providers offer same-day repairs. That’s right – no more waiting for days while your business suffers from downtime. Local VoIP providers understand that your business can’t afford to wait, and they act accordingly.
Partner With Your Local VoIP Provider Today!
And there you have it – bigger isn’t always better. Especially when it comes to VoIP. Choosing a local VoIP provider offers a range of advantages, from cost savings and personalized support to streamlined installations and comprehensive solutions.
Don’t get lost in the crowd with those nationwide giants. Make the smart choice, go local with RVA VoIP4U from NTouchTel.com, and experience the difference yourself. Need some more information before deciding? Schedule a free demonstration with our team, and we’ll show you all the ins and outs of RVA VoIP4U right in your office.